Gift wrapped

Here’s what you can expect…

Before work begins:

  • A clear quote price covering all aspects of the service, with no extra or hidden fees. If standard options are selected, this price will be exactly as it appears on this website when the quote is made.
  • Estimated start, completion and delivery dates, requesting a 25% deposit to secure the booking if you’re happy to proceed.
  • A 7 day “cooling off” period, during which the deposit is refunded if you change your mind.

Alex’ 100% Satisfaction Guarantee:



Updates on the work at key points, and a final proof, alongside four close-up images. This is to ensure your complete satisfaction with the end result.


PayPal’s Buyer Protection guarantee for PayPal users.


Fully insured and securely packaged priority delivery to your door, using an appropriate courier as necessary.


A fully archival quality work of art, using the best artistic materials and brands on the market.


An acid-free, protective and biodegradable presentation foam core wallet, ready to be either gifted or taken to your local framer.


A signed certificate of authenticity and care guide.

And finally, completely free of charge...

You'll receive one 12" x 9" archival print from the "open edition" wildlife range (which includes the Red Squirrel pictured), on A3 archival paper, included as a token of my appreciation.
Pastel drawing of a Red Squirrel

And that’s it!

Previous customers have kindly left reviews just like the one below, but if you’re ready to submit your details, go ahead and request a commission.


“This is the second portrait I have commissioned Alex to draw, and there’s a good reason I returned to him for a second time. We were blown away the first time with the portrait of Angus, so I knew after losing our precious boy Ziggy that there was only going to be one artist I would contact.

Commissioning Alex to draw this time would come with an abundance of emotions that Alex dealt with so beautifully with his professionalism, kindness and sensitivity. He guided me with a choice of photographs and with his experienced eye picked the perfect photograph, one I hadn’t myself thought about using, but my goodness he was so right.

Once the portrait was complete and was initially emailed to me, despite Alex’s insistence that I took time to absorb the finished piece and pass on any changes I may want to make, I knew immediately that it was perfect and that he had mastered it in one hit. I couldn’t believe it could get any more perfect but on receiving it for real, I actually couldn’t breathe or speak. It really was exceptional. Alex brought Ziggy back to life but with a air of serenity and beauty that made him look so at peace, something that just couldn’t be captured had I just had the original photograph printed.

My reaction was replicated by every family member, bringing tears and joy, especially on Christmas day when it was gifted to my husband. The special moment was consolidated with a heartfelt video message from Alex himself and a clip of the work in progress.

The entire package was professional, thoughtful and well worth every single penny. Alex is a truly magnificent and talented human being and we can’t thank him enough for creating a gift to last a lifetime. There is only one artist I wanted to draw my beautiful Ziggy!”

  • In the unlikely event that all possible alterations have been made and the client is not 100% satisfied, they are not obliged to buy, and the remaining balance after deposit is not due. Beyond the cooling off period, the deposit would be retained to cover administration costs and materials used.
  • Non-UK commissions take a little longer to deliver under the appropriate courier, and incur a slight premium (included in quotation price). Alex Fleming Art will not be held responsible for customs duties and fees imposed by your country of residence. While all necessary documentation including a commercial invoice will be completed thoroughly to avoid such fees, please ensure you are aware of these potential extra costs before agreeing to a commission.
  • Although gift wrapping is used, an attempt to deliver well ahead of the deadline will be made when possible. This may also give the client the option to go to their local, recommended framer before the agreed deadline. The client is advised to contact a framer at the earliest convenience, as turnaround times can vary.
  • Alex Fleming Art retains the copyright to all works produced, and the rights to reproduce the image in all forms, unless an alternative request is made by the client. Alex Fleming Art will not be held responsible for issues surrounding the submission or interpretation of images held under copyright, rights-management or those upon which royalties are due. Material submitted must be free to replicate, otherwise permission should be obtained from the relevant party in advance.

Interested in a custom pet portrait commission?