Gift wrapped

Here’s what you can expect…

Before work begins:

  • A clear quote price covering all aspects of the service, with no extra or hidden fees. If standard options are selected, this price will be exactly as it appears on my website at the time.
  • Estimated start, completion and delivery dates, requesting a 25% deposit to secure the booking if you’re happy to proceed.
  • A 7 day “cooling off” period, during which the deposit is refunded if you change your mind.

Alex’ 100% Satisfaction Guarantee:

1

Updates

Updates on the work at key points, and a final proof, alongside four close-up images. This is to ensure your complete satisfaction with the end result^.
2

PayPal

PayPal’s Buyer Protection guarantee†.
3

Shipping

Next day, fully insured and securely packaged delivery to your door, using an appropriate courier as necessary.†
4

Quality

A fully archival quality work of art.
5

Protection

An acid-free, protective and biodegradable presentation foam core wallet, ready to be either gifted or taken to your local framer.*
6

Certificate

A signed certificate of authenticity and care guide.
Prints

and finally a recent addition, completely free of charge:

One 12″ x 9″ archival, colour-matched print of your commission on A3 Hahnemühle German Etching paper, included as a token of my appreciation.

 

And that’s it!

Previous customers have kindly left reviews, but if you’re ready to submit your details, just contact me (or select the link at the bottom of the page).

^In the unlikely event that all possible alterations have been made and you are not 100% satisfied, you are not obliged to buy, and the remaining balance after deposit is not due. Beyond the cooling off period, the deposit would be retained to cover administration costs and materials used.

†Non-UK commissions take a little longer to deliver under the appropriate courier, and will incur a slight premium. You will be notified of all details. Payment is made using the fully secure Transferwise system, or an alternative if deemed more appropriate. Alex Fleming Art will not be held responsible for any tax or import duties of your country of residence, so please ensure you are aware of these potential extra costs before agreeing to a commission.

*Although I gift wrap, I still like to deliver well ahead of your deadline when possible. This may give you the option to go to your local, recommended framer before the deadline too. You are advised to contact them at your earliest convenience, as turnaround times can vary.

‡ Alex Fleming Art will not be held responsible for issues surrounding the submission or interpretation of images held under copyright, rights-management or those upon which royalties are due. Material submitted must be free to replicate, otherwise permission should be obtained from the relevant party in advance.

Interested in a custom pet portrait commission?